fb99 Terms & Conditions — Complete Guide

fb99 (referred to as "Platform", "we", or "us") is an online gaming service operated for players in Bangladesh. By using this website (fb99.mom), creating an account, or participating in any game, you are considered to have fully accepted all the terms and conditions stated below.

If you disagree with any part of these terms, please refrain from using the platform. These terms form a legal agreement between you and fb99.

fb99 reserves the right to modify or update these terms at any time. Users will be notified through the platform of any significant changes. Continued use of the site after changes have been made will be considered acceptance of the revised terms.

To create and use an account on fb99, the following conditions must be met:

• You must be at least 21 years of age. This platform is only for users aged 21 and above.
• You must be a resident or citizen of Bangladesh, or be accessing from a country where online gaming is legally permitted.
• Each person may hold only one account. If multiple accounts are found, all will be closed and deposited funds may be forfeited.
• You must play in your own name and with your own funds — playing on behalf of or with the funds of a third party is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date. Providing false information will result in immediate account closure.

3.1 Registration Process

When creating an account on fb99, you are required to provide an active mobile number and other necessary details. The account must be activated using the verification code sent after registration.

3.2 Password & Account Security

It is your responsibility to keep your login credentials (username and password) confidential. Sharing login details with anyone is prohibited. If you suspect unauthorized access to your account, contact fb99 support immediately.

3.3 Account Suspension & Closure

fb99 may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of these terms and conditions;
• Involvement in fraudulent or deceptive activities;
• Bonus abuse or operating multiple accounts;
• Suspicious activity related to money laundering;
• Inability or refusal to verify identity when requested.

4.1 Deposits

Approved payment methods for depositing funds on fb99 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300.

Deposits are generally credited to the account instantly. If there is a delay for any reason, please contact the support team. Deposits from third-party accounts are not accepted — funds must be sent only from a mobile financial service registered in your own name.

4.2 Withdrawals

The minimum withdrawal amount from your account is ৳800. Once a withdrawal request is approved, funds are typically sent within 10 to 45 minutes.

You must use the same payment method for withdrawals as the one used for your deposit — for example, if you deposited via bKash, your withdrawal must also go to bKash. If identity verification has not been completed, processing of withdrawal requests may be delayed.

4.3 Currency

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency will not be accepted.

5.1 Welcome Bonus

New players on fb99 receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives you a ৳2,000 bonus, bringing your total balance to ৳3,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.

Example: If you receive a ৳2,000 bonus, you must wager ৳2,000 × 25 = ৳50,000 before bonus winnings can be withdrawn.

5.3 General Bonus Rules

• Bonus offers must be used within a specified time period — if the validity period stated in the terms expires, the bonus will be cancelled.
• Multiple bonuses cannot be active at the same time, unless the promotional terms explicitly allow it.
• Bonus abuse (such as claiming the same bonus on multiple accounts or using coordinated betting strategies) is subject to penalties — this may result in bonus cancellation and account closure.
• Each promotional offer has its own specific terms — the conditions listed on the offer page supplement these general terms.

The fb99 VIP program has four tiers. Each tier comes with a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Progression from one tier to the next is determined by your gaming activity and engagement. Full details of each tier's benefits are available in the VIP section of the platform. fb99 reserves the right to modify VIP benefits at any time.

7.1 Fair Play Policy

fb99 uses SSL encryption and certified Random Number Generator (RNG) technology to ensure a safe and fair gaming environment. The outcome of every game is completely independent and not predetermined.

7.2 Prohibited Activities

The following activities are strictly prohibited on fb99:

• Playing games using software bots, automated scripts, or any other artificial means;
• Exploiting any technical glitch or bug on the platform to gain an unfair advantage — in such cases, reporting it to support immediately is mandatory;
• Coordinated betting with other players (collusion);
• Using the platform for money laundering or any illegal financial activity.

7.3 Game Providers

fb99 offers games from the world's leading providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. Each provider's own gaming rules and payout policies apply.

fb99 offers betting on various sports including cricket, football, and kabaddi. The following general rules apply to the sports betting section:

• Bets placed before an event starts are processed under standard rules; live betting may be subject to separate rules.
• If an event is cancelled or postponed, the bet will be voided and the staked amount will be refunded.
• If a bet is accepted due to incorrect information in a market, fb99 reserves the right to void that bet.
• fb99 is not responsible for bets missed due to internet disconnection or technical issues.

fb99 believes in responsible gaming and places the highest importance on player protection. We see gaming as a form of entertainment — not a source of income.

If you feel that gaming is having a negative impact on your life, please use the following tools:

• Set Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Self-Exclusion: You can temporarily suspend your account for a set period of time.
• Reality Check: A feature that regularly reminds you how long you have been playing.
• Permanent Closure: Request to permanently close your account if needed.

For more information, please read our Responsible Gaming page.

fb99 is committed to protecting your personal information. Full details of how we collect, store, and use your data can be found in our Privacy Policy.

By using the platform, you also consent to our privacy policy, which forms an integral part of these terms and conditions.

fb99 will not be held liable for:

• Any loss caused by internet disconnection or technical issues;
• Any issues arising from failure or error on the part of third parties (payment providers, game developers);
• Loss resulting from the user's own negligence or unauthorized activity;
• Service disruption due to unforeseen circumstances (Force Majeure) such as natural disasters, government orders, or other causes beyond our control.

fb99 always strives to provide a safe and reliable service, however our liability is limited in the situations described above.

All content published on the fb99 website — including logos, designs, text, graphics, software, and other elements — is the intellectual property of fb99. Copying, distributing, or using any content without prior written permission is prohibited.

The names of game providers and game content are the intellectual property of the respective providers.

If you have a dispute or complaint, please contact our support team first — we will attempt to resolve the issue amicably.

To submit a complaint:

• Via 24/7 live chat (from any page on the site);
• By email: [email protected]

Providing your account details, transaction ID, and a full description of the issue when submitting a complaint will help us resolve it faster.

fb99 may make changes to these terms at any time. Users will be notified through the platform of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

You may request to close your account at any time. Any remaining balance (subject to applicable conditions) will be returned after the account is closed.